FAQs
Find out about our bowls, ordering, Friday collections and packaging.
What is The Good Bowl?
The Good Bowl makes plant-rich grain bowls for a delicious, satisfying lunch. Every bowl brings together more than 30 different plants, as well as being a source of fibre and protein. Packed with flavour and nourishing ingredients, our bowls make healthy eating something to look forward to.
Are all your bowls plant-based or vegan?
Yes! All our bowls are made with plant-based ingredients, making them naturally vegan-friendly.
Why do you offer just one bowl each collection day?
Sometimes, deciding what to have for lunch is one more decision you don’t need. We offer one thoughtfully created bowl each collection day to help reduce decision fatigue — we take care of the recipe, so you can simply look forward to a delicious, nourishing lunch.
Each bowl is carefully curated to bring you the most nutritious lunch we can, with ingredients chosen for their flavour, variety and nutritional value.
Preparing the same bowl for everyone also helps us reduce food waste and work sustainably.
Where can I find ingredients and allergen information?
Ingredients and allergen information for each bowl are clearly listed on our website. Before completing your purchase, you’ll be asked to confirm that you’ve read and checked the allergen information for your chosen bowl.
Can you cater for food allergies or intolerances?
To help us reduce food waste and work sustainably, we offer one bowl recipe each collection day, with no ingredient swaps or individual adaptations. This means we’re unable to cater for individual food allergies or intolerances.
Please read the full ingredients and allergen information before ordering to check whether the bowl is suitable for you. If you’re unsure, please contact us through the contact form below to find out more before placing your order.
Can I swap or remove ingredients?
We prepare the same bowl recipe for everyone on each collection day, so we’re unable to swap or leave out individual ingredients. This helps us reduce food waste and keep preparation manageable. Please check the full ingredients list before ordering to make sure you’ll enjoy the bowl on offer.
Where can I find the nutritional information?
Nutritional information for each bowl is available on our website, alongside the ingredients and allergen information, so you can check everything before placing your order.
How do I order?
Order your bowl on our website by 6 pm on Wednesday, ready to be freshly prepared on Friday morning. After placing your order, you'll receive a unique collection code by email.
On Friday, bring your collection code email to The Chapel Wellness Studios on Watling Street and pick up your freshly prepared bowl any time between 12pm and 1:30pm.
Once you've collected your order, we'll email you a link to a super quick feedback form on our website. We welcome your honest feedback!
When is the ordering deadline?
Please place your order by 6pm on Wednesday for collection that Friday. Ordering ahead helps us buy the right amount of ingredients, reduce food waste and work sustainably.
Your bowl will be ready to collect on Friday between 12pm and 1:30pm.
Can bowls sell out before the ordering deadline?
Yes. We can make a limited number of bowls each week, so they may sell out before the Wednesday 6pm ordering deadline. We recommend ordering early to secure yours.
If bowls have sold out, they’ll be clearly marked as sold out on our website.
Can I order more than one bowl?
Yes, absolutely! We’re so pleased you like them so much. Whether you’re ordering for yourself or picking up lunch for friends or colleagues, you can add more than one bowl to your order and collect them all together from the same collection point.
Can I change or cancel my order?
Once your order is placed, we’re unable to change or cancel it, as it goes into our system to plan ingredient quantities and preparation. Please check your order and collection date carefully before completing your purchase.
If you can no longer collect, someone else can collect on your behalf with your order number and confirmation email.
When and where do I collect my order?
Collection is on your selected Friday between 12pm and 1:30pm from The Chapel Wellness Studios, 61 Watling Street, Towcester, NN12 6AG. Please have your name or order number ready.
Will I receive a collection reminder?
Yes! We’ll send you an email on collection day with the time and location.
Do you offer delivery?
We currently offer a collection-only service. You can collect your order on your selected Friday between 12pm and 1:30pm from The Chapel Wellness Studios, 61 Watling Street, Towcester, NN12 6AG.
Can someone else collect my order?
Yes! Someone else can collect on your behalf, as long as they bring your order number and confirmation email. Simply forward your confirmation email to them so they have everything they need.
What if I miss my collection?
If you’re unable to collect your bowl during the collection window, we’ll do our best to pay it forward by donating it to someone who would benefit from a nourishing meal. We’ll make every effort to ensure good food doesn’t go to waste.
How should I store my bowl and when should I eat it?
Your bowl is made to be enjoyed chilled on the day of collection. If you’re not eating it straight away, please refrigerate it promptly and keep it chilled until you’re ready to eat. Always follow the use-by date on the label.
Can the packaging be recycled or composted?
Our bowls and Chef’s Kiss containers are compostable, and our lids are recyclable. Please check your local disposal guidance so each part goes into the right bin.
How can I share feedback?
Once you’ve had a chance to taste The Good Bowl, we’d love to hear what you think.
Once you've collected your order, we'll email you a link to a super quick feedback form on our website.
GET IN TOUCH
We’d love to hear from you.
Whether you have a question about a bowl, your order or anything else, send us a message.